Privacy, client satisfaction and disclaimer notice
We collect personal details only once you have decided to book a tour with us. At that point, we will send you a client information sheet, which will ask for your personal information that we need in order to secure the services you want us to arrange for you. Sometimes tour operators will also send their own client information sheets to ask for more details on your medical history and travel insurance etc., especially when you are booking adventure travel tours (e.g. hiking at high altitude, kayaking etc.).
We ask for contact information of your next of kin so that we may be able to contact them in case anything unforeseen and of a serious nature has happened while you were traveling (e.g. earthquake). The form specifically asks whether you agree to give feedback to other, potential clients after you have been on your trip. If you agree, we would contact you again in such a case to make sure you are still okay with that, before we pass your email out to the inquiring client, who would then contact you directly to ask you about your experience.
All client sheets are discarded after a year and the only thing we keep on record is the email exchange pertaining to your travel arrangements.
Once a year, at Christmas I take the time to say hello to former clients by sending everybody a Christmas greeting. If you don’t want to receive this, just let me know.
There are also some direct links to social media sites, such as facebook and twitter. Following these to connect with our
And here the same nittigritty in legalese:
Customer Satisfaction policy
Sacred Earth Travel acts as an agent and affiliate of various organizations and businesses that offer products and services associated with the general theme of Sacred Earth Travel. Any business conducted through this site is subject to customer satisfaction policies of individual organizations, businesses or vendors as specified in the terms and conditions or published customer satisfaction policies associated with their products.
We have full confidence in the professionalism of the tour operators with whom we partner and we will do our utmost to ensure 100% professional service and a smooth travel experience for our clients. However, Sacred Earth Travel acts solely as an agent for these tour operators and businesses and thus cannot accept responsibility for any services offered by them. Any disputes that may arise will be handled through the jurisdiction of each operator’s respective place of business. Clients are responsible for making their own air travel arrangements and for taking out adequate travel insurance and trip cancellation insurance to cover any possible losses incurred by the mishaps of chance.